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Blog: Listening to the hand

Seeing stories in Brands, Design and Gesture. As a leader of workshops, and team-related branding sessions, I tend to watch my teams very carefully. My last blog spoke to listening, and appreciative observation— how to study the evidences of emotion in the gestures of...

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Blog: FEELINGNESS

The Emotional Construct Of Brand Experience: The Wow Moment. CAPTURING WOW IN BRAND MANEUVERS Feelingness? You know the sensation, the moment of wow, which sets into play a kind of cascading—“wow, isn’t that something?” And, hopefully, it keeps going as—“will you look...

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Blog: HERE, THERE, EVERYWHERE: [W]HERE ARE YOU?

DEFINING PRESENCE, PRESENTATION, AND PARTICIPATION I’m Here. Before You. And I’m Here For You. Contemplating The Context Of Presence—Being In A Place, And Presentation—Having Something To Present, Or Presented To You, And Being In The Place: Listening, It’s That....

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Blog: THANK YOU, DAWN MELLO

EVERY ONCE IN AWHILE YOU HAVE AN EXPOSURE TO EXTRAORDINARY HUMAN BEINGS. PEOPLE THAT SPARK INSPIRATION, AWE AND GRATITUDE, FOR HAVING KNOWN—AND LEARNED FROM—THEM. I think it was more than a decade ago that my one Dawn [Clark] introduced me to “my other Dawn” — as she...

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