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FEELINGNESS

The Emotional Construct Of Brand Experience: The Wow Moment. CAPTURING WOW IN BRAND MANEUVERS Feelingness? You know the sensation, the moment of wow, which sets into play a kind of cascading—“wow, isn’t that something?” And, hopefully, it keeps going as—“will you look...

THE EXPERIENCE ECONOMY

PURPOSEFUL EXPERIENCE DESIGN STRATEGIES, COUPLED WITH INTENTIONALITY. WHEN THERE’S NO PLACE TO GO, WHAT IS THE EXPERIENCE? AMBITIONS IN DESTINATION | RESTAURANT DESIGN STRATEGIES Now’s the time for many that experiences are home bound and under locked-down scenarios,...

HERE, THERE, EVERYWHERE: [W]HERE ARE YOU?

DEFINING PRESENCE, PRESENTATION, AND PARTICIPATION I’m Here. Before You. And I’m Here For You. Contemplating The Context Of Presence—Being In A Place, And Presentation—Having Something To Present, Or Presented To You, And Being In The Place: Listening, It’s That....

FAST RETAIL RETOLD

SLOW BUT SURE Meditations on focus and acceleration—you are here, you are where? We preach that directed attention is a meaningful strategic pathway that brand teams need to use towards the most focused clustering of ideals and inspiration, soulfulness and integrative...