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Brand Stumbling

It happens to the best of us—there’s a confident gait, the gallant stride, a bold sprint and then: there’s a stumble. It rumbles in the background—all the time—the risk of misstep. Personally, I contemplate my own faltering—and there have been many. Moves that I...

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The View from Below And Perspectives of the Sky Rim

Dome Symbolism, kinæsthetic CX design strategies The View from Below and Perspectives of the Sky Rim I’ve been to three places where the architecture of the ground—the footprint of the structure—is remarkable, but the study of the built sky above it is far more...

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The Long Route | Getting Out There To The Brand New World

A stride at Bláskógabyggð, Suðurland, Iceland I was questioning a brand client—and we were talking about the notion of soul, the spirit of the brand a human enterprise—and the mirroring of a human maker, and what they make in the journey of a brand. Everyone knows, if...

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The Fall Guy | The Metaphor of Failure

I was listening to a podcast by David Duchovny the proverbial Fox Mulder of the X-files--on failure. As he notes in his overview—a summary of his podcast— “Ever tried. Ever failed. No matter. Try again. Fail again. Fail better,” Duchovny recites to WPR’s host Doug...

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